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Line of work

Sales and customers

Sales, customer relations and support. The main line of work in 2 episodes. Newest first.

Primarily for this line of work · 2 episodes

AI Will Buy and Haggle for Us. What Will Become of Humans in Such a World?Anyone who sells or buys on marketplaces: what changes when an agent starts haggling and how sellers respond. · Owners of customer-service and support teams: Bier's refund instruction, the Lufthansa story and the question of what to do when bots complain.Watch →How to Use AI Without Losing Money: Build the Knowledge Base First, Then Score People and LeadsChatGPT · Telegram · ClaudeWatch →

Other lines of work

Strategy and management128 episodes · main in 55Marketing and advertising7 episodes · main in 3Finance and accounting4 episodesInvesting37 episodes · main in 5Team and HR13 episodes · main in 4Operations and processes29 episodes · main in 6Law and compliance42 episodes · main in 7Product and design53 episodes · main in 14Engineering and data57 episodes · main in 9Content and media24 episodes · main in 2Education13 episodes · main in 2For yourself138 episodes · main in 83